Privacy Policy

Effective Date: January 1, 2024
Last Updated: January 1, 2025

At Seachios® Marine Services, safeguarding your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal data, ensuring compliance with international laws, including the GDPR, LGPD, CCPA, and other applicable regulations worldwide.

We commit to processing your data lawfully, fairly, and transparently, providing you with clear control over your information.

1. Scope of this Privacy Policy

This Privacy Policy applies to all individuals who interact with Seachios® Marine Services, including website visitors, customers, partners, and suppliers. It governs data collection through our websites, services, applications, and other digital platforms, as well as offline data collection methods.

2. Definitions

To align with various global standards, we define the following:

  • Personal Data: Any information that identifies or relates to an identifiable individual. Examples: name, contact details, IP address, etc.

  • Sensitive Personal Data: Data concerning health, race, ethnicity, religion, or other information that requires heightened protection under laws like GDPR and LGPD.

  • Data Subject: The individual to whom personal data relates.

  • Controller/Operator: Seachios acts as a Controller (or Responsible Party under LGPD) for data we collect directly and as an Operator (Processor) when processing data on behalf of others.

3. Data We Collect

a. Categories of Data

  • Personally Identifiable Information (PII): Name, email, phone, address, job title, employer information.

  • Financial Data: Billing details, payment methods (e.g., credit card last four digits).

  • Technical Data: IP address, cookies, device information, browser settings, geolocation.

  • Sensitive Data: Only when explicitly required and consented to (e.g., health information for workplace safety compliance).

b. Sources of Data

  • Directly from you (e.g., web forms, contracts).

  • Automatically through technology (e.g., website analytics tools).

  • From third parties (e.g., partners, service providers, public databases).

4. Purpose of Data Processing

We process your data for:

  1. Service Provision: To deliver requested products or services.

  2. Operational Efficiency: Manage internal processes, analytics, and system performance.

  3. Regulatory Compliance: Adhere to GDPR, LGPD, CCPA, and other legal obligations.

  4. Marketing and Communication: Provide updates and promotions, with opt-out options.

  5. Risk Management: Fraud detection, security monitoring, and legal claims management.

5. Legal Bases for Processing

a. Under GDPR (Europe)

  • Consent: Provided by you for specific purposes.

  • Contractual Necessity: To fulfill contractual obligations.

  • Legal Obligation: Required under EU law.

  • Legitimate Interest: Ensuring business functionality without overriding your rights.

b. Under LGPD (Brazil)

  • Consent: Freely given, informed, and specific consent.

  • Execution of Contracts: Fulfill agreements with you.

  • Compliance with Law: Meet legal or regulatory requirements.

  • Legitimate Interest: For legitimate business activities, provided it does not violate fundamental rights.

c. Under CCPA (United States)

  • Notice: Transparent disclosures about how we handle your data.

  • Opt-Out Options: For "sales" of personal data (we do not sell personal data).

  • Purpose Limitations: Data processed only for disclosed purposes.

6. Your Rights

Global Rights

  • Access: Request details about your personal data.

  • Correction: Amend inaccurate data.

  • Deletion ("Right to be Forgotten"): Request deletion under GDPR, LGPD, and CCPA (where applicable).

  • Data Portability: Receive data in a machine-readable format.

  • Opt-Out: Stop receiving marketing communications or processing for specific uses.

Additional LGPD Rights

  • Anonymization or Blocking: Request anonymization or suspension of unnecessary or excessive data processing.

  • Explanation of Automated Decisions: Request transparency about automated decision-making.

CCPA-Specific Rights

  • Right to Non-Discrimination: Equal services and pricing regardless of exercising privacy rights.

7. Sharing and Disclosures

We only share your personal data when:

  1. With Service Providers: To support operations (e.g., payment processors, IT providers).

  2. With Authorities: To comply with legal obligations, subpoenas, or investigations.

  3. With Affiliates: For internal administrative purposes or when essential to service delivery.

  4. During Business Transfers: In mergers, acquisitions, or asset sales.

8. Cross-Border Data Transfers

We operate globally, which may involve transferring your data outside of your country.

  • EU and LGPD Compliance: Transfers are secured with appropriate safeguards (e.g., Standard Contractual Clauses, adequacy decisions).

  • CCPA Compliance: Reasonable steps to ensure equivalent protections.

9. Data Security

We prioritize security through:

  • Encryption: End-to-end data encryption (in transit and at rest).

  • Access Controls: Role-based access to minimize exposure.

  • Regular Audits: Ongoing reviews and vulnerability testing.

  • Incident Response Plans: Immediate measures for breaches or unauthorized access.

10. Cookies and Tracking Technologies

Our websites use cookies to:

  • Enhance site functionality.

  • Collect anonymized analytics.

  • Tailor advertisements based on preferences.

You can manage or block cookies via browser settings.

11. Retention of Data

We retain your data only for as long as:

  • Necessary to fulfill the purposes outlined.

  • Required by law.

  • Reasonable for operational needs.

12. Children's Privacy

Our services and website are not directed at individuals under the age of 16, and we do not knowingly collect, process, or store personal data from children. If we become aware that personal data from a child has been collected without verifiable parental consent, we will take immediate steps to delete such information. Parents or guardians who believe their child may have provided personal data should contact us directly to address the matter.

13. International Compliance

Our operations comply with global privacy laws, including but not limited to:

  • GDPR (Europe)

  • LGPD (Brazil)

  • CCPA (United States)

  • Privacy laws in Canada, Mexico, and other jurisdictions across the Americas.

14. Updates to This Policy

We may update this policy periodically to reflect legal or operational changes. Updates will be communicated through our website or direct notifications.

15. Contact Information

If you have questions or need to exercise your rights, contact us:

  • Data Protection Officer (DPO): Ms. Letycia Hanaoka

  • Email: [email protected]

  • Phone: +551130420019

Get In Touch With Our Maritime Services

Let’s navigate your path to operational excellence. Contact us today to discover how Seachios® Marine Services can optimize your fleet’s performance with tailored maritime solutions.

Get In Touch With Our Maritime Services

Let’s navigate your path to operational excellence. Contact us today to discover how Seachios® Marine Services can optimize your fleet’s performance with tailored maritime solutions.

Get In Touch With Our Maritime Services

Let’s navigate your path to operational excellence. Contact us today to discover how Seachios® Marine Services can optimize your fleet’s performance with tailored maritime solutions.