Seachios Marine Services Global Privacy Policy

Seachios Marine Services, a global leader in the maritime industry, values your privacy and is committed to protecting your personal data in compliance with international privacy laws, including the European Union's General Data Protection Regulation (GDPR), Brazil's Lei Geral de Proteção de Dados (LGPD), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), the California Consumer Privacy Act (CCPA), and other applicable laws. This Privacy Policy outlines how we collect, use, share, and protect your data.

1. Information We Collect:

  • Personal Information: We collect information that identifies you or can be used to identify you, such as your name, address, email address, telephone number, job title, company, payment information, copies of documents (when necessary for contractual purposes), and other information you voluntarily provide to us.

  • Browsing Information: We collect information about your interaction with our website and digital platforms, such as your IP address, cookies, device type, browser, pages visited, site interactions, geolocation information (with your consent), and other information collected through tracking technologies.

  • Communication Information: We collect the content of emails, messages, phone calls, and other forms of communication with Seachios.

2. How We Use Your Information:

  • Providing Excellent Services: We use your data to provide personalized and high-quality services, including contact, quotes, contract drafting and execution, customer service, specialized technical support, vessel maintenance and repair, maritime consulting, and other related services.

  • Continuous Improvement: We analyze usage data (anonymized whenever possible) to improve our services, develop innovative solutions, conduct market research, and ensure the best experience for you.

  • Relevant Communication: We send you information about our services, newsletters, promotions, events, industry news, and important announcements, always focused on your interests and with the option to unsubscribe at any time.

  • Legal Compliance: We use your data to comply with legal obligations, such as submitting tax information, responding to court orders, complying with maritime industry regulatory requirements, and preventing fraud.

  • Targeted Marketing: With your explicit consent and in accordance with applicable laws, we may use your data to send you personalized offers, relevant content, and targeted advertising based on your interests and profile.

3. Legal Basis for Data Processing:

We process your data based on one or more of the following legal bases:

  • Consent: When you explicitly agree to the processing of your data for specific purposes, such as targeted marketing.

  • Contract Performance: When processing is necessary for the performance of a contract with you, such as to provide the contracted services.

  • Compliance with a Legal Obligation: When we are required by law to process your data, such as for tax or regulatory purposes.

  • Legitimate Interests: When processing is necessary for our legitimate interests, such as to improve our services, prevent fraud, and protect our rights, as long as your interests or fundamental rights and freedoms do not override those interests.

  • Vital Interests: In exceptional situations, when processing is necessary to protect your vital interests or those of another natural person.

4. Data Sharing:

We do not share your personal data with third parties, except:

  • With your consent: When you expressly authorize the sharing.

  • With Seachios group companies: For internal administrative purposes and to provide the contracted services.

  • With service providers: We share your data with partner companies that assist us in providing services, such as payment processing, data analysis, marketing, data hosting, and technical support. We require these partners to maintain the confidentiality of your data and use it only for authorized purposes.

  • To comply with legal obligations: When required by law, regulation, or court order.

  • To protect our rights: When necessary to protect our rights, property, or safety, or that of others.

5. International Data Transfers:

If we transfer your data outside of your country, we will ensure that appropriate safeguards are implemented to protect your data, such as standard contractual clauses approved by the European Commission or other adequate safeguards.

6. Data Security:

We implement robust security measures to protect your data against unauthorized access, loss, theft, or any form of misuse. Our team is trained in information security and privacy practices.

7. Your Rights:

You have the following rights regarding your personal data:

  • Access: The right to request access to your personal data.

  • Rectification: The right to correct your personal data if it is inaccurate or incomplete.

  • Erasure ("right to be forgotten"): The right to request the deletion of your personal data under certain circumstances.

  • Restriction of processing: The right to request the restriction of processing of your personal data under certain circumstances.

  • Data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another data controller.

  • Objection: The right to object to the processing of your personal data under certain circumstances.

  • Not to be subject to automated decision-making: The right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

  • Withdraw consent: The right to withdraw your consent at any time, if the processing is based on consent.

8. Cookies and Similar Technologies:

We use cookies and similar technologies to improve your experience on our website, personalize content, analyze usage, and target ads. You can configure your browser to block cookies, but this may affect the website's functionality.

9. Data Retention:

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

10. Changes to the Privacy Policy:

We may update this Privacy Policy periodically. We will notify you of significant changes by email or through a notice on our website.

11. Contact:

If you have any questions, requests, or to exercise your rights, please contact us through the channels provided on our website.

Effective Date: January 1, 2024